Privacy Policy

TickZone is designed to need as little of your data as possible. You can use the entire site, and check the tick-risk score for any town we cover, without an account and without giving us anything.

What we collect

• Your email address, only if you join the app waitlist. It's stored and processed by our email provider, Kit (ConvertKit), so we can email you once when the app launches.
• Quote-request details, only if you ask for a tick-treatment quote: your name, contact info (email or phone), town, and anything you tell us about your yard. We collect these for one purpose: to connect you with a local tick-control company.
• Basic technical logs. Our host, Vercel, records standard request data (such as IP address and browser type) to operate and secure the site. We don't use this to identify you.

How quote requests are shared

When you submit a quote request, we pass your details to a local tick-control company so they can contact you by phone, text, or email about your request and send you a quote. Where we don't have a direct relationship with a provider in your area, we may pass your request through a lead-matching partner network that connects it to a licensed local company. Either way, the purpose is the same and it is the only sharing we do: your information goes to the provider who quotes you, and to the partner that matches you with them, never to advertisers or unrelated lists.

Passing a quote request to a partner network may count as a "sale" of personal information under some state privacy laws. If you'd rather we not do that, or want your details deleted, write to hello@tickzone.app. Beyond quote matching, we do not sell your data, run advertising, or set advertising or tracking cookies.

Who processes it

• Kit (ConvertKit): stores waitlist emails and sends the launch notification.
• Google (Sheets and Apps Script): stores quote-request details and sends us the notification when one comes in.
• Vercel: hosts the site and keeps operational logs.
• ActiveProspect (TrustedForm): independently documents your consent when you submit a quote request, recording the form session, your IP address, and browser type as proof you asked to be contacted.
• Local service providers and lead-matching partners: the tick-control company we match to your quote request, and any partner network used to make that match, receive your details so a local pro can quote you.

The public data sources we cite (CDC, MA DPH, Open-Meteo, MassGIS, U.S. Census) are read-only. We take information from them; we never send them anything about you.

The TickZone iOS app

The app follows the same principle: no account, no advertising, no tracking. A few specifics:

• Location.If you allow location access, the app sends your approximate coordinates to our server once per refresh, only to find the nearest covered town and return its forecast. We don't store your coordinates or build a location history, and the app only uses location while you're using it.
• Notifications. The morning brief and spike alerts are scheduled on your device from the forecast it already has. There is no push server, and nothing about your notifications leaves your phone.
• Saved places and settings live on your device and are not sent to us.
• TickZone Pro purchases are processed entirely by Apple. We never see your name, payment details, or Apple Account; the app only learns whether a subscription is active.

Your choices

• Every email we send includes a one-click unsubscribe.
• You can ask us to show or delete the data we hold about you (your waitlist email or quote-request details) by writing to hello@tickzone.app. If a provider has already received your quote request, contact them directly to stop follow-ups, or ask us and we'll pass it along.

Children

TickZone isn't directed at children, and we don't knowingly collect data from anyone under 13.

Changes

If this policy changes, we'll update the date above. Questions? Contact us.